Data controller

The company that is the data controller in virtue of this Privacy Policy is:

ISMA 2000 SL

NIF [Spanish Tax ID number]: B07635907

Registered office: Calle Gerrers, 4, Marratxi, 07141, Balearic Islands, Spain

Email address: [email protected]

Website: https://www.ismaeco.com/

Phone number: 971604596

Registered in the (Commercial / Public) Registry: Balearic Islands, Volume 1848, Folio 163, Sheet Number 14585

At ISMA 2000, SL, we realise the importance of protecting your personal data and we are committed to its responsible processing and compliance with all data protection laws.

The aim of the present Privacy Policy is to regulate all issues related to processing the data of the different users who browse or provide their personal data via the different forms on the website.

Personal data

Personal data are the information that identifies you or makes you identifiable. Through the website, in the textboxes established for this purpose, we collect the personal data that users provide us: First name, surname(s), email, phone number, post code, city, etc.

Users visiting the website does not involve them having to provide any information on their personal data. However, if they do provide them, data will be processed lawfully and subject at all times to the principles and rights set out in the GDPR 2016/679 of 27 April 2016 and in LOPDGDD 3/2018 of 5 December.

Processing purpose, storage period and legitimate interest

We process the data that users provide us for these purposes:

To handle the order or request users make via the contact form on the website. We collect and process users’ personal data so that we can process and manage their requests, queries or any petition made via this form. We shall keep these data for the period of time necessary to comply with their requests and for the period of time established by law, with a minimum period of three years.

The basis for authentication for processing data shall be the consent given by users by ticking the box accepting our privacy before sending the request. Users have the right to revoke their consent at any time without this affecting the lawfulness of the processing based on the consent provided prior to the revocation.

Improving their website browsing experiencing. These data shall be kept while users do not revoke their consent for processing them or delete the cookies, for the period of time established by law and for at least three years.

The legitimate basis for improving their website browsing experience is the consent they provide by accepting cookies. Users have the right to revoke their consent at any time without this affecting the lawfulness of the processing based on the consent provided prior to the revocation.

Managing our social media and sending users information about our activities and products. We shall keep these data as long as users do not revoke their consent for processing them and for the period of time established by law and for at least three years.

The legitimate basis for managing our social media and sending users our activities and new products and news is the consent they provide to do so. Users have the right to revoke their consent at any time without this affecting the lawfulness of the processing based on the consent provided prior to the revocation.

Transfer or communication of personal data and international transfers:

Your data shall not be communicated or assigned to third parties except when there is a legal obligation to do so or to provided linked to the data controller acting as data processors.

No international transfers will be made and, in the event that they could be done at any future moment, users shall be notified with the aim of obtaining their consent.

Updating of data

It is important that we have your up-to-date data and, thus, it is important that users notify us when there are any changes to their data, otherwise we cannot be liable for their accuracy.

Users guarantee that the personal data they provide are truthful and that all information they provide corresponds to their actual situation and are up-to-date and exact. Users are obligated to communicate any changes.

Third party data

If users provide data on third parties for any purpose to ISMA 2000 SL, they ensure that they obtained said data legally, that they have previously notified the affected parties, obtaining their consent to communicate them and that the information provided is exact and truthful.

Obligatory nature of the information requested

All of our forms mark obligatory information with an asterisk (*). If users do not enter information into their fields or do not tick the box accepting the privacy policy, the information shall be blocked from being sent.

Rights of data subjects:

They have the right to access their data and obtain information on their processing, as well as a copy of the personal data that are being processed. They have the right to update them and request rectification of their data that are inexact or request their deletion when the data are no longer needed for the purposes for which they were collected. They may request that processing of their data is restricted and object to data processing by revoking their consent, as well as exercising their right to data portability. They also have the right not to be subject to decisions based solely on automated processing of their personal data. They may exercise their rights by contacting us at Calle Gerrers, 4, Marratxi, 07141, Balearic Islands, Spain. Email: [email protected]

If users believe that their rights have not been responded to properly, they have the right to file a claim with the Spanish Data Protection Agency at www.aepd.es.

Data processing of minors

The people who provide data via the forms on this website and accept their processing state that they are older than 14 years of age, as access and use of the portal is prohibited for minors younger than this age. If the data controller detects that a minor younger than 14 years of age has provided personal data at any time, we shall proceed to cancelling them. Likewise, parents or guardians may always write to ISMA 2000 SL to block access to minors in their charge that had registered by falsifying their identities.

Cookie processing:

A cookie is a small file that is downloaded and stored on users’ computers when they access a website. Amongst other functions, cookies let a website store and retrieve information on the users’ browsing habits or that of their computers and, depending on the information they contain and the way the computer is employed, they can be used to recognise users.

Users have the option to prevent cookie generation by selecting the pertinent option on their browser settings. You can obtain more information on this topic by reading our Cookie Policy.